Program/Project Analyst (Chronic Pain Self-Management Program Specialist)
CenterCenter for Community Services
GroupAging & Independence Services
Salary Range$25.35-$43.10


The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region’s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region’s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information, and the involvement of the community in collaborative partnerships.

The Program/Project Analyst (Chronic Pain Self-Management Program Specialist) is responsible for managing the operation of the Chronic Pain Self-Management Program (CPSMP), including program implementation; lay leader recruitment and management; partnership development; data collection, entry and reporting; and attainment of grant deliverables.  This is a full-time temporary position (30 hours per week) primarily funded with the Administration for Community Living grant and may end on or before July 3, 2023 (the duration of the grant).


  • Work with the Program Development Unit Manager and Evidence Based Program Coordinator to identify program priorities, outcomes, and opportunities for program growth;
  • Collaborate with the EBP Coordinator, facilitate CPSMP lay leader screening, training and quarterly meetings and convene the Living Well Steering Committee on a quarterly basis;
  • Manage CPSMP operations to ensure program goals and objectives are met.This includes program development and implementation; data collection, entry, analysis, and reporting; and lay leader recruitment, engagement, and retention;
  • Coordinate all CPSMP workshop and related logistics; ensure successful program delivery; and resolve any issues that may occur;
  • Develop an outreach plan and marketing activities to increase awareness of CPSMP program in the community;
  • Recruit program partners, lay leaders, and participants;
  • Prepare complex reports and documents; gather, input, and analyze data; make presentations to community groups, stakeholders, partners, and funders;
  • Build and maintain relationships with partners, stakeholders, and the community;
  • Research and identify sustainable funding resources to support program expansion;
  • Perform other duties as assigned to support agency goals and objectives.


  • Knowledge of existing aging, health, and community services networks in the community;
  • Knowledge of health education, program management, and/or aging;
  • Skill in developing, implementing, and managing program components;
  • Ability to recruit, manage, train, and supervise volunteers;
  • Ability to implement programs and prioritize work to attain goals;
  • Ability to manage complex competing priorities;
  • Ability to analyze data and prepare reports; ensure compliance and continual improvement of programs;
  • Ability to juggle competing priorities and strong attention to details;
  • Strong collaboration and partnership development skills with internal team members, supervisors, and community partnership;
  • Strong organizational skills and attention to detail; excellent written and verbal communication skills; and excellent time management skills;
  • Strong customer service skills; excellent organizational, communication and time management skills;
  • Proficient in using database technology and Microsoft Office Suite (Outlook, Microsoft Teams, Word, Excel, and PowerPoint).

MINIMUM QUALIFICATIONS (equivalent combination acceptable): 

  • Bachelor’s degree in social work, human services, counseling, or psychology
  • One (1) year of related experience, which may include internship experience



  • Two years’ experience working with evidence-based programs and managing volunteers
  • Experience working with older adults; understanding of aging and health programs



In addition to the detailed examples of responsibilities and abilities contained herein, all employees of the Atlanta Regional Commission are expected to model behavior consistent with the guiding principles outlined in our Evolution Strategy. Specifically, incumbents are responsible for demonstrating work habits that are:  

  1. Interdisciplinary by promoting professional and interpersonal connections and integration across functional disciplines;
  2. Holistic by seeking expertise within the team, Group, or Agency to produce his/her work output, and demonstrating a strong understanding of and support for interrelationships between their work and the work of others in the team, Group, or Agency;
  3. Actionable by continuously striving to improve his/her capabilities to produce sustainable outcomes, and displaying a strong need for achievement and a high energy level to attain goals;
  4. Outcome Based by taking the initiative to meet goals and expectations, and consistently striving to produce tangible results with significant visible impact, and;
  5. Targeted toward Ensuring Colleagues' Success by willingly and deliberately providing his/her expertise to others in an effort to build and sustain effective internal and external working relationships, and by modeling behaviors that consistently demonstrate concern for colleagues' success, needs, respect, trust, and integrity