Program/Project Analyst (Provider Network Specialist)
CenterCenter for Community Services
GroupAging & Independence Services
Salary Range$49,441-$66,745


The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region’s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region’s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information and the involvement of the community in collaborative partnerships.

The Program/Project Analyst will be responsible for working in coordination with the Home and Community based (HCBS) Provider Network Unit Manager to support the development, implementation and innovation of non-Medicaid home and community-based services across the region through any grant funded programs.

  • Research and analyze best practices and trends in service delivery; development of program material, training and any other technical assistance needed to promote the adaption of best practices in services;

  • Work with sub-grantees to support meeting all contract deliverables through analysis of needs and provision of technical assistance to include the development of program outcomes, measurement, and fiscal spending;

  • Support subsets of the provider network based on roles or services, by leading such groups in coordination with state requirements, ARC’s Live Beyond Expectations strategic plan, the Division of Aging Services annual plan and other stakeholders;

  • Interpret and provide guidance on regulations and quality assurance guidelines to appropriate audiences and conduct needed technical assistance;

  • Actively participate in the development, issuance, evaluation, and award recommendations for all funding that requires the Notifications of Funding Availabilities (NOFA);

  • Develop any new or update policies, procedures, and operating guidelines that further the work of the unit, larger Aging& Independence Services and/or ARC work;

  • Work with other teams in Aging & Independence Services as required;

  • Perform other duties as assigned to support agency goals and objectives.


  • Knowledge of the home and community-based services network;

  • Ability to interpret information and communicate at all levels within the organization;

  • Ability to learn data systems quickly and develop training to support program/process improvement;

  • Ability to analyze reports, identify trends, recommend change;

  • Ability to multi-task and handle complex projects simultaneously;

  • Ability to build strong working relationships with community partners;

  • Possess strong organizational skills and attention to detail; excellent written and verbal communication skills;

  • Possess excellent time management skills; ability to juggle competing priorities;

  • Possess strong interpersonal skills and comprehensive understanding of person-centered philosophy;

  • Proficient across multiple client management systems and web-based phone technology;

  • Proficient in using database technology and Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).


  • Bachelor’s degree in business or public administration, human services or directly related field

  • One (1) year of related experience which may include internship experience

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.



  • Master’s degree in social services, public administration, or health related field

  • Three (3) years related experience in home and community-based services for older adults, people with disabilities or other vulnerable populations


  • Selected candidate will be subject to a criminal background check

In addition to the detailed examples of responsibilities and abilities contained herein, all employees of the Atlanta Regional Commission are expected to model behavior consistent with the guiding principles outlined in our Evolution Strategy. Specifically, incumbents are responsible for demonstrating work habits that are:


  1. Interdisciplinary by promoting professional and interpersonal connections and integration across functional disciplines;
  2. Holistic by seeking expertise within the team, Group, or Agency to produce his/her work output, and demonstrating a strong understanding of and support for interrelationships between their work and the work of others in the team, Group, or Agency;
  3. Actionable by continuously striving to improve his/her capabilities to produce sustainable outcomes, and displaying a strong need for achievement and a high energy level to attain goals;
  4. Outcome Based by taking the initiative to meet goals and expectations, and consistently striving to produce tangible results with significant visible impact, and;
  5. Targeted toward Ensuring Colleagues' Success by willingly and deliberately providing his/her expertise to others in an effort to build and sustain effective internal and external working relationships, and by modeling behaviors that consistently demonstrate concern for colleagues' success, needs, respect, trust, and integrity.