Management Services Specialist (Program Development Support Specialist) – PT Temporary
CenterCenter for Community Services
GroupAging & Independence Services
Salary Range$20.69-$25.00
  

POSITION SUMMARY:

The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region’s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region’s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information and the involvement of the community in collaborative partnerships.

The Program Development Support Specialist will provide administrative support to enhance the performance of the Program Development Section.  This role reports to and will work with the section manager to identify innovative solutions that streamline processes, track data and enhance individual and section performance.  This position is also responsible for entering client information into required client management systems; tracking unit purchasing and invoicing; helping with P-card reconciliation; and pulling program reports and compiling data for monthly section reporting.  This temporary part-time position (average 25 hours per week) is not eligible for benefits.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Inputs required documentation into program databases; completing within prescribed timeframes;
  • Tracks section purchasing for assistive technology and material aid purchases and coordinates purchasing and invoice processing for these items;
  • Develops reporting format and pulls monthly reports for section program grant reporting, Key Performance Indicators and monthly dashboard metrics;
  • Gathers monthly P-card purchasing information from section card holders and compiles and submits monthly P-Card reconciliation reports;
  • Provides general administrative support to the Program Development Section Manger;
  • Assist with meetings, including AV and room set up and catering;
  • Update unit protocols and manuals;
  • Perform other duties as assigned to support agency goals and objectives.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES and COMPETENCIES:

  • Knowledge of the Aging Network, experience in the field of aging/disabilities;
  • Knowledge of community-based health and long-term care services network;
  • Skill in oral and written communication;
  • Skill in compiling and assessing data to identify trends;
  • Ability to multi-task with attention to detail and strong time management skills;
  • Ability to organize tasks, meet deadlines, and manage and prioritize competing demands;
  • Ability to compile, assign and track data and offer suggestions for process improvement;
  • Ability to work in collaboration with other team members, supervisors, and the agency;
  • Excellent organizational, communication and facilitation skills;
  • Proficient in standard office equipment, Microsoft Office Suite, including Excel and related software applications.
  • systems.

MINIMUM QUALIFICATIONS:

  • High School diploma or GED
  • Four (4) years of related administrative support or customer service experience

    An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

    PREFERRED QUALIFICATION

  • Bachelor’s Degree in business, public administration, social work, gerontology or related field

SPECIAL REQUIREMENTS:

  • Selected candidate will be subject to a criminal background check

In addition to the detailed examples of responsibilities and abilities contained herein, all employees of the Atlanta Regional Commission are expected to model behavior consistent with the guiding principles outlined in our Evolution Strategy. Specifically, incumbents are responsible for demonstrating work habits that are:

  1. Interdisciplinary by promoting professional and interpersonal connections and integration across functional disciplines;
  2. Holistic by seeking expertise within the team, Group, or Agency to produce his/her work output, and demonstrating a strong understanding of and support for interrelationships between their work and the work of others in the team, Group, or Agency;
  3. Actionable by continuously striving to improve his/her capabilities to produce sustainable outcomes, and displaying a strong need for achievement and a high energy level to attain goals;
  4. Outcome Based by taking the initiative to meet goals and expectations, and consistently striving to produce tangible results with significant visible impact, and;
  5. Targeted toward Ensuring Colleagues' Success by willingly and deliberately providing his/her expertise to others in an effort to build and sustain effective internal and external working relationships, and by modeling behaviors that consistently demonstrate concern for colleagues' success, needs, respect, trust and integrity.