Program/Project Administrator
CenterCenter for Community Services
GroupAging & Independence Services
Salary Range$74,063-$125,908


The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region’s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region’s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information, and the involvement of the community in collaborative partnerships.

The Program/Project Administrator manages and oversees the Strategic Planning and Quality Unit of the Aging & Independence Services (A&IS) Group and serves on the A&IS leadership team.  The A&IS Group is the federally designated area agency on aging serving the 10-county metro Atlanta area. This individual will be responsible for leading planning, providing services, partnering, and policy advocacy to maximize the independence, health and well-being of the region’s rapidly growing older population.


  • Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring, and discipline procedures. Coordinates highly technical, enterprise-wide functions, as assigned. Currently this position supervises a team of 7 employees plus support of 1 fellow.
  • Oversees development, coordination, and implementation of A&IS plans, including:
    • 5-year strategic plan (called “Live Beyond Expectations,” the current plan focuses on addressing life expectancy disparities),
    • 4-year area plan on aging (and annual updates), and
    • A&IS portion of the ARC annual work program.
  • Oversees the Quality Team, which is responsible for programmatic monitoring of grantees, internal quality improvement processes, and Group policy and procedure development and updating;
  • Oversees data analysis and research regarding program and grantee performance, including reporting of Key Performance Indicators and monthly performance dashboards;
  • Oversees the promotion and development of Lifelong Communities throughout metro Atlanta, and the development of public policy advocacy tools, including Aging Policy Briefs;
  • Oversees and coordinates all aspects of program administration including research and data analysis, outreach, tracking and monitoring progress, collaborating with partners and stakeholders;
  • Develops work plans, operational plans, objectives, goals, policies, and procedures; oversees implementation of policies and procedures; provides quality assurance over work product; facilitates assessment processes;
  • Prepares complex reports; oversees data gathering and analysis; analyzes data; guides the formulation of recommendations; makes presentations to boards and committees regarding reports and activities;
  • Oversees Empowerline branding and outreach, to include content on website, social media, and community education;
  • Coordinates and facilitates meetings with partners, stakeholders, the general community and team members; develops and presents meeting content; leads and/or participates in workgroups;
  • Facilitates partnerships and coalitions and supports regional efforts for program development/expansion;
  • Perform other duties as assigned to support agency goals and objectives.


  • Knowledge on the implementation and adherence to quality assurance and standards;
  • Knowledge of program administration and management;
  • Ability to coach and lead the work of others;.
  • Ability to coordinate deadlines, prioritize work demands, and assign/monitor work performed;
  • Ability to manage budgets and allocate resources to achieve strategic objectives;
  • Ability to interpret, monitor and report statistics;
  • Ability to review research and implement industry trends, solutions and best practices;
  • Skill in techniques and methods for organizing, prioritizing, assigning and monitoring work;
  • Ability to exercise political acumen, tact and diplomacy;
  • Ability to collaborate with program stakeholders, the public and internal leadership;
  • Skill in project/program management, organization and logistics coordination;
  • Skill in authoring and overseeing the preparation of original reports, content, documents and presentations;
  • Skill in developing and implementing policies and procedures, facilitating group discussions and building consensus using persuasive reasoning;
  • Possess exceptional written and oral communication skills;
  • Possess excellent organizational, time-management and problem-solving skills;
  • Proficient in standard office equipment and MS Office suite;
  • Proficient in communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.


  • Master’s degree in business or public administration, human services or directly related field,
  • Five years of program administration experience that includes two years of supervisory experience.

 An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.


  • Selected candidate will be subject to a criminal background check

In addition to the detailed examples of responsibilities and abilities contained herein, all employees of the Atlanta Regional Commission are expected to model behavior consistent with the guiding principles outlined in our Evolution Strategy. Specifically, incumbents are responsible for demonstrating work habits that are:

  1. Interdisciplinary by promoting professional and interpersonal connections and integration across functional disciplines;
  2. Holistic by seeking expertise within the team, Group, or Agency to produce his/her work output, and demonstrating a strong understanding of and support for interrelationships between their work and the work of others in the team, Group, or Agency;
  3. Actionable by continuously striving to improve his/her capabilities to produce sustainable outcomes, and displaying a strong need for achievement and a high energy level to attain goals;
  4. Outcome Based by taking the initiative to meet goals and expectations, and consistently striving to produce tangible results with significant visible impact, and; 
  5. Targeted toward Ensuring Colleagues' Success by willingly and deliberately providing his/her expertise to others in an effort to build and sustain effective internal and external working relationships, and by modeling behaviors that consistently demonstrate concern for colleagues' success, needs, respect, trust and integrity.