The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region’s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region’s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information, and the involvement of the community in collaborative partnerships.
The Client Services Liaison will be responsible for performing Information & Referral counseling services to citizens seeking community supports and services in the Atlanta region. This position may include performing intake and screening functions for the Community Care Services Program and/or the Home and Community Based Services Program. This individual will be responsible for providing telephone and/or face-to-face consultation to older adults, caregivers, individuals with disabilities of all ages, and the general public who are seeking information about options and resources in the Atlanta region, both public and private, as well as home and community-based services. and performs other duties as determined by Unit Coordinator. This position will fill four (4) vacancies.
This full-time permanent position with benefits is funded with ARPA funding through September 2024.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
In addition to the detailed examples of responsibilities and abilities contained herein, all employees of the Atlanta Regional Commission are expected to model behavior consistent with the guiding principles outlined in our Evolution Strategy. Specifically, incumbents are responsible for demonstrating work habits that are: