POSITION SUMMARY:

The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region’s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region’s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information, and the involvement of the community in collaborative partnerships.

The Program/Project Analyst, Principal will be responsible for overseeing the Agency’s performance management programs within the agency. This individual will also be responsible for monitoring grant management applications for completeness and compliance. This individual will play an integral role in supporting the agency’s mission through innovative and systematic approaches, performance plans and goals, and effective operational processes across departments. This individual will report directly to the Chief Financial Officer within the Financial Services unit.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinates and facilitates agency - wide performance management programs and ensures compliance with program policies, procedures, and protocols;
• Leads, facilitates, coordinates, and tracks day-to- day activities required to ensure the program initiatives are completed timely, successfully, and in a manner consistent with organizational goals, departmental policies, and established processes;
• Designs and develops new programs or program elements which may include Key Performance Indicators (KPIs), interdependent processes, and annual tactical plans in addition to analyzing program feedback;
• Organizes, develops, and facilitates meetings with the Executive Team and Department Heads regarding the assigned program initiatives;
• Plans and develops training programs regarding performance management activities;
• Serves as a technical expert over the project management and grant management systems and ensure that the system is maintained and in compliance;
•  Conducts project meetings, responds to program questions, and prepares complex reports to communicate the status of projects to internal stakeholders
• Collects/analyzes data and makes recommendations regarding program initiatives;
•  Coordinates agency-wide outreach initiatives associated with the agency’s performance management efforts;
• Performs other duties as assigned to support agency goals and objectives.
  

REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:

• Principles and practices of program/project administration and management;
• Principles and methods of qualitative and quantitative research;
• Principles and applications of critical thinking and analysis;
• Coordinating deadlines, prioritizing work demands and monitoring programs/projects;
• Overseeing the implementation and adherence to quality assurance and standards;
• Organizing, preparing, and maintaining reports, schedules, records, and files;
• Working effectively under pressure, with multiple deadlines and changing/juggling multiple priorities;
• Authoring and preparing original reports, mapping products, technical documents, and presentations;
• Displays advanced communication, organizational, analytical, critical thinking, and team building skills as well as advanced presentation, influencing, and relationship management skills;
• Facilitating group discussions and building consensus using persuasive reasoning;
• Strong ability to understand business processes, synthetize information and facilitate solutions and recommendations;
• Strong process improvement and change management skills;
• Applicable federal, state and local laws, codes, regulations (based on assignment);
• Proficient in using database technology and Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint);
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors the general public and others to sufficiently exchange or convey information and to receive work;
• Demonstrates outstanding judgment, discretion, high level of confidentiality, flexibility, and integrity.

MINIMUM QUALIFICATIONS: 

Bachelor’s degree in business or public administration, human services or directly related field
Three (3) years of program administration experience

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

PREFERRED QUALIFICATION:

• Previous experience working in a public sector organization in performance management strategic operations or program management

 SPECIAL REQUIREMENT:

• Selected candidate will be subject to a criminal and credit background check