Human Resources Generalist, Principal (Benefits Specialist)
CenterCenter for Strategic Operations and Administration
GroupTalent Management
Salary Range$58,604-$99,627


The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region’s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region’s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information and the involvement of the community in collaborative partnerships.

The Talent Management Group is one of five functions housed within the Center for Strategic Operations and Administration, providing oversight and strategy for the agency’s critical business infrastructure, which also includes financial services, information technology, legal, and facilities management. The Talent Management Group supports approximately 200 employees in the execution and administration of a full range of talent management programs and initiatives, including talent acquisition, compensation and classification, benefits, pension administration, performance management, leadership and professional development, policy development, HRIS/Analytics, risk management, employment law compliance, and employee relations.

While the agency’s workforce is small in comparison, the complex work, diversified and cutting-edge skillset required to address the complex regional issues around transportation, natural resources, workforce development, and senior services for one of the fastest growing older adult populations in the country requires a unique Talent Management professional.

The Human Resources Generalist, Principal, co-leads in aligning the talent management strategy with agency initiatives and work as a strategic partner supporting the agency’s mission through innovative and systematic approaches, process improvement, resource leveraging and integration, collaboration, open communication and effective solutions. The Human Resources Generalist, Principal reports directly to the Talent Management Manager.


  • Serves as an HR Business Partner to assigned groups and proactively provides strategic partnership to achieve Agency goals;
  • Work with managers and supervisors to build cohesive working relations and ensure the effective implementation and execution of HR initiatives;
  • Performs complex professional talent management activities including payroll and leave administration, benefits administration, and HRIS;
  • Administers benefit programs; updates benefit policies; prepares benefit packets and makes revisions to forms, checklists and enrollment materials; responds to questions and advises on benefit-related matters; coordinates leave of absence programs including FMLA, COBRA, Worker’s Compensation, ADA, STD and LTD; facilitates problem-resolution related to benefits;
  • Maintains our benefits and HRIS system and internal records to properly record and document all leave and accommodation information. Manage all benefits data entry, benefits changes for qualifying events, payroll updates, changes, new enrollments, and termination of benefits/COBRA;
  • Establishes procedures to ensure appropriate coordination of monitoring of enrollment and benefits eligibility;
  • Participates in the development of the annual benefits recommendation and renewal process, and the planning and execution of open enrollment. Develops communication materials to communicate benefits changes;
  • Processes and administers all leave-of-absence requests and leave and disability paperwork. Makes recommendations to employee leave policies;
  • Works with benefit vendors for escalated support needs, including but not limited to plan design, benefits and claims administration, COBRA, retirement administration, and HRIS data integrity;
  • Maintain accuracy of employee data and coordinates with Finance in the processing of personnel actions;
  • Collaborates with other teams to provide key support to help drive decisions regarding staff and HR programs;
  • Lead and facilitate ARC’s Wellness Program and the Wellness Committee. Establish initiatives and programs that help staff attain optimal health and well-being. Organizes wellness events and provides resources for employees;
  • Assist the Talent Management Coordinator to ensure and extend HRIS usage and design, data integrity and reporting needs within Talent Management and across the agency;
  • Ensure legal compliance by monitoring, implementing, and reporting applicable human resource federal and state requirements (OSHA, EEOC, FMLA, ADA, etc.);
  • Stay abreast of changes to local/state/federal laws that could impact employee policies and practices;
  • Perform other duties as assigned to support agency goals and objectives.



  • Knowledge of federal and state laws, regulations and rules applicable to talent management/human resources;
  • Knowledge of trends, practices and current thinking in the field of talent management/human resources;
  • Knowledge and strong understanding of benefits administration and compliance;
  • Ability to efficiently manage multiple projects/priorities, with strong time management skills, flexibility with willingness to make decisions and ability to quickly adapt from one situation to the next;
  • Ability to establish and maintain positive, collaborative relationships with all levels of staff and strategic partners;
  • Strong interpersonal, verbal and written communications skills;
  • Excellent organizational, time management, and follow-up skills;
  • Expertise in analysis, critical decision making, project management, and process improvement;
  • Demonstrated ability to anticipate and solve practical problems;
  • Ability to manage competing priorities in a fast-paced, demanding environment;
  • Ability to work well in a team environment and lead teams and committees;
  • Proven organizational and prioritization skills and attention to detail;
  • Possess strong judgment, discretion, high level of confidentiality, flexibility and integrity;
  • Proficiency with Microsoft Office and HRIS software applications;
  • Demonstrates outstanding judgement, sensitivity and high discretion.


  • Bachelor’s degree in human resources or related field
  • Two (2) years of professional human resources experience
  • At least three (3) years of benefits administration experience demonstrating a broad knowledge of state and federal legislation regarding employee benefits


  • Experience with NeoGov Human Resources Suite and Deltek CostPoint
  • Public sector environment experience
  • Desired CEBS, PHR, SPHR, SHRM-CP, SHRM-SCP certifications


  • Selected candidate will be subject to a criminal background check

In addition to the detailed examples of responsibilities and abilities contained herein, all employees of the Atlanta Regional Commission are expected to model behavior consistent with the guiding principles outlined in our Evolution Strategy. Specifically, incumbents are responsible for demonstrating work habits that are:

  1. Interdisciplinary by promoting professional and interpersonal connections and integration across functional disciplines;
  2. Holistic by seeking expertise within the team, Group, or Agency to produce his/her work output, and demonstrating a strong understanding of and support for interrelationships between their work and the work of others in the team, Group, or Agency;
  3. Actionable by continuously striving to improve his/her capabilities to produce sustainable outcomes, and displaying a strong need for achievement and a high energy level to attain goals;
  4. Outcome Based by taking the initiative to meet goals and expectations, and consistently striving to produce tangible results with significant visible impact, and;
  5. Targeted toward Ensuring Colleagues' Success by willingly and deliberately providing his/her expertise to others in an effort to build and sustain effective internal and external working relationships, and by modeling behaviors that consistently demonstrate concern for colleagues' success, needs, respect, trust and integrity.